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1.4 Based on 9 reviews
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    • Solid professional restoration 1
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    • Out of control of what i am purchasing 4
    • Scam 4
    • Will not return my photos 4
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6 months later and he still has my photos. I believe this man has a mental problem, seriously. He gets a sick satisfaction of holding peoples photos as hostage and trying to manipulate them. The BBB is of no use in helping and they continue to keep his business as in good standing. He uses this to defend himself although he has multiple extremely negative reviews on many different review sites, from people who have experienced the same thing. I... Read more

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6/30/16 Update 6 months later and he still has my photos. I believe this man has a mental problem, seriously. He gets a sick satisfaction of holding peoples photos as hostage and trying to manipulate them. The BBB is of no use in helping and they continue to keep his business as in good standing. He uses this to defend himself although he has multiple extremely negative reviews on many different review sites, (complaintsboard.com is one of them)... Read more

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Ok, I messed up. I agreed and trusted this guy without doing any research on him or his company. He sent me a fed-ex label for me to send my one and only photograph I had of me when I was only 18 and had just graduated basic training and AIT in the Army. After I had sent the picture the guy was really nice on the phone and told me it was going to cost $400 because the damage was rather extensive. He even said I could make payments at my... Read more

Was this review helpful? 2 0

I'm trying to contact as many review writers as I can. I've filed a complaint with the BBB but the process is taking a very long time. One other writer said he had tried to file with them and it did no good. I've been on a number of other websites where you can find reviews and he has a lot of horrible ones. He comes across as a very calm professional. He twists the truth and outright lies. He is very good at it. I'm thinking of taking this in a... Read more

Was this review helpful? 2 0

Photograph Restoration, www.photographrestoration1.com is the SAME company as Chamberlain, www.chamberlainrestoration.com SAME WEBSITE JUST A DIFFERENT NAME. SCAM ARTIST!!! I've been mislead and scammed. PLEASE READ ALL REVIEWS and BEWARE. He quoted one price on the phone and then quoted something 5x the amount. He will not return my photos and has threatened to destroy if I do not pay. He should be closed down. Does anyone have any... Read more

Was this review helpful? 4 0

I wish I'd researched. I am having a similar experience to the others mentioned. He is holding my photo hostage for payment of work I did not approve. Does anyone know if I have legal recourse to have my property returned? Read more

Was this review helpful? 1 0

This man is a fraud and a thief. He charges exorbitant fees, gives you a quote and when he gets your photos he then changes his fee and holds your pictures hostage if you don't pay it. He refuses to give me back my old photos of my deceased father. He has a good rating with the BBB but has horrible reviews on many review sites online. I wouldn't doubt he sends in his own good reviews to the BBB because they are the ONLY one who has a good review... Read more

Was this review helpful? 3 0

This is a scam sending product first before a quotation. Mark Chamberlain starts the work than sets the price to his inflated prices. I could Have had this routine work done locally and then this *** charged 3x the cost for shipping. That's why they send you a fed x shipping slip. Top to bottom this was a scam. He verbally estimated one figure and claimed a Bulk order would reduce the order. He charged me 50% more than the verbal quote than... Read more

Was this review helpful? 2 0

This *** told me initially I'd get a discount on a bulk order of 45 reels and said about $ 10.99 Turned out after I sent the product and the work was started and completed $15.99. He wouldn't budge. A real *** on a job I could have done locally or bought the identical equipment and Do a lot less. Local prices were much less in retrospect. This operation is a suckers bullseye who claims his technical expertise is limited. Costco does the very... Read more

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September 22, 2015 Chamberlain Restoration We had a family reunion on June 13, 2015 in Dayton Ohio. I myself am an Imaging expert (for 35 years) for the oil and gas industry in Houston, Texas, where I generate 3D seismic images of the subsurface for exploration teams. A bit more, one of my favorite hobbies is photography where I started at the age of 12 in 1968 and I also collect old photographs. At the reunion one family member... Read more

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